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Refund Policy
Last updated: October 21, 2026
- Prepaid credits are non-refundable once purchased, except as below.
- Failed service: failed calls never consume credits. If you were charged and the Service did not work (for example, you paid but received no key, credits were not added, or an outage made the Service unusable), contact us within 30 days and we will fix it or refund the purchase.
- Duplicate or mistaken purchases: if no credits from the purchase have been used, contact us within 14 days for a refund.
- Termination without cause: unused credits are refunded.
- x402 per-call payments are only settled for successful calls and are final on-chain. If a settled call returned a clearly broken result due to our error, contact us with the transaction hash and we'll review it.
- Refunds for card purchases go back to the original payment method via Stripe.
Contact
[email protected]